Customer Service +965 60406885
DELIVERED RIGHT TO YOUR DOOR
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sprayground products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this Sprayground luggage and the problem is caused by manufacturing defects in material and workmanship, Sprayground will, in its discretion, either fix or replace the luggage in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to the first purchaser or gift recipient of the luggage for a period of one year starting from the date this luggage was purchased. This warranty covers only manufacturing defects and does not cover any damage caused by misuse such as transportation of unusual items, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage. The warranty provided herein is limited to the value of the Product. Manufacturing specifications are subject to change without notice. Product is made in limited edition production and if product needs to be replaced and it is not available anymore, then either a store credit will be given if the product can not be replaced.
*TSA locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Inspect your Product immediately after handling by anyone other than you. If damaged in transit, submit a claim to the transit company which is insured against damaging your product at the place of arrival, if possible, before clearing customs.
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